الشكاوى وحماية المستهلك

Complaints and consumer protection: A complaint may be submitted through the complaints page with the customer name, contact details, optional order number, and a description of the issue. A reference number is issued after submission. Store management reviews the complaint, contacts the customer when needed, and updates the complaint until it is resolved. Customers may also contact customer service by phone or email. This process does not limit any mandatory consumer rights under applicable Qatari law.